The State of Operations Optimisation 2026 is a Zenotris research paper for operations leaders in manufacturing, healthcare, hospitality and logistics. It is desk research: it brings together published studies from Gartner, Deloitte and the IBM Institute for Business Value, and reads them through four findings and a practical field guide.
What the paper covers
- The inefficiency tax nobody books: where rework, manual handoffs, fragmented systems and poor data quality hide cost
- Everyone is buying visibility: how fast process-mining and automation spend is growing
- The execution gap: why buying a tool is not the same as changing a process
- Why the mid-market is underserved by design
- A field guide: five moves that release value, with outcomes from the field
Get the paper
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